Your data at Wingo888 are protected by 256-bit SSL and LGPD Wingo888 does not sell your personal data to third parties You have the right to access, correct, and delete your data at any time Encryption banking-grade on all transactions Privacy questions? Support 24/7 in Portuguese Your data at Wingo888 are protected by 256-bit SSL and LGPD Wingo888 does not sell your personal data to third parties You have the right to access, correct, and delete your data at any time Encryption banking-grade on all transactions Privacy questions? Support 24/7 in Portuguese
Official document — LGPD and 256-bit SSL

Wingo888 Privacy Policy for Brazilian Players

This Privacy Policy describes how Wingo888 collects, uses, stores, and protects users' personal data, in full compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). Transparency is non-negotiable here.

Updated January 2026 Applicable to users in Brazil Language: Brazilian Portuguese
SSL
256-bit across all transactions
LGPD
Law No. 13,709/2018
0
Sale of data to third parties
24/7
Support for Requests

Privacy at Wingo888: What You Need to Know

The most important points of this Policy before reading the full document

Bank-Grade Encryption

All data transmitted between your browser or mobile device and Wingo888's servers is protected by 256-bit SSL encryption — the same standard used by banks like Itaú, Bradesco, and Nubank. This covers registration data, Pix and boleto transactions, documents submitted for verification, and any communication with support.

Your Data Is Never Sold

Wingo888 does not sell, rent, or trade your personal data with any company or individual. Any technical partners — payment providers, identity verification companies — receive only the information strictly necessary to carry out the contracted service, always under formal confidentiality agreements.

You Control Your Data

The LGPD gives you the right to know what data Wingo888 holds about you, correct it when needed, request portability to another platform, and ask for permanent deletion when there is no legal obligation to retain it. All requests can be submitted directly via our support email with no red tape.

Full LGPD Compliance

The Lei Geral de Proteção de Dados came into force in Brazil in 2020 and established clear rules on how companies may collect and use personal data. Wingo888 has followed every one of these rules from day one: a defined legal basis for each type of processing, a data retention policy with established timelines, and a dedicated channel for data subject requests.

Transparent and Controllable Cookies

Wingo888 uses cookies to keep your session active, personalize your experience, and analyze platform usage. Third-party advertising tracking cookies are not used without your consent. You can manage your cookie preferences in your browser settings at any time.

Incident Notification

If Wingo888 identifies any security incident that may affect your personal data, you will be notified by email within the timeframe established by the LGPD. The notification will include the nature of the incident, the data potentially affected, and the measures taken to mitigate the impact.

Updated January 2026

This Privacy Policy applies to all registered users and visitors of the Wingo888 platform. By creating an account or continuing to use the platform, you confirm that you have read and understood how we handle your data. For any questions, contact us at suporte@wingo888.click.

1. Data We Collect

Wingo888 collects only the data necessary to operate the platform securely, process financial transactions, meet legal obligations, and deliver a personalized user experience. No data is collected without a defined purpose.

1.1 Data You Provide Directly

  • Full name as it appears on your identity document;
  • CPF — valid and active Individual Taxpayer Registration with the Receita Federal;
  • Date of birth for age verification (18 years old);
  • Full residential address including ZIP code;
  • A valid, active email address;
  • Mobile number with area code;
  • Identity documents (RG, CNH, or passport) submitted for account verification;
  • Banking details associated with your chosen payment method — Pix key, card details, or account for TED.

1.2 Data Automatically Generated by Platform Use

  • IP address and approximate geographic location;
  • Device type — Android or iOS mobile, desktop — and operating system;
  • Browser used and version;
  • Pages visited, access times, and session duration;
  • Full betting history — sports, live casino, slots, jackpot;
  • Transaction history — deposits via Pix, boleto, card, PicPay, Mercado Pago, TED, and withdrawals;
  • Preference settings and interactions with the platform interface;
  • Cookie data and session identifiers.

Important: Wingo888 does not collect health data, political opinions, religious beliefs, racial origin, or any other sensitive category as defined by the LGPD. Our data collection is strictly limited to what is necessary to operate an online betting platform in Brazil.

2. How We Use Your Data

Every piece of data collected by Wingo888 has a specific, declared purpose. We do not use your data for anything beyond what is listed below — and any new use that may be required in the future will be communicated to you before it is implemented.

2.1 Platform Operation

  • Creating and managing your Wingo888 account;
  • Identity and age verification — a legal and security requirement;
  • Processing of deposits and withdrawals in BRL via Pix, boleto, card, PicPay, Mercado Pago, and TED;
  • Recording and settlement of Sports Betting, Live Casino, slots, and other games;
  • Customer support in Portuguese, 24 hours a day.

2.2 Security and Fraud Prevention

  • Detection of multiple accounts sharing the same CPF, IP, or device;
  • Detection of bonus and promotion abuse patterns;
  • Suspicious transaction monitoring for anti-money laundering purposes;
  • Identity verification before processing higher-value withdrawals.

2.3 User Communications

Wingo888 may use your email and mobile number to send transactional notifications — deposit confirmations, withdrawal approvals, security alerts — and marketing communications about promotions and platform news. You may opt out of marketing communications at any time through your account settings or by replying "Unsubscribe" to any message you receive. Security-related transactional notifications cannot be disabled while your account is active.

2.4 Platform Improvement

Aggregated, anonymized platform usage data — with no individual identification — is used by Wingo888 to improve the interface, optimize mobile load speeds, identify features with issues, and prioritize the development of new features that make sense for Brazilian players.

4. Sharing Data with Third Parties

Wingo888 does not sell or trade users' personal data. Data is shared with third parties only in the specific situations outlined below, always limited to the minimum necessary information and governed by formal confidentiality agreements.

4.1 Payment Partners

To process deposits and withdrawals, Wingo888 shares financial data with the payment processors responsible for each method — Pix operators, credit and debit card acquirers, PicPay, Mercado Pago, and financial institutions for TED transfers such as Nubank, Itaú, Bradesco, and Banco do Brasil. These partners receive only the data required to complete the specific transaction and are bound by the same LGPD obligations.

4.2 Identity Verification Providers

To verify the authenticity of documents and the validity of CPF numbers, Wingo888 may use specialized identity verification services. These providers receive only the document and CPF for validation purposes — no additional data is shared — and are engaged under data protection clauses in compliance with the LGPD.

4.3 Competent Authorities

Wingo888 may be legally required to provide user data to competent Brazilian authorities — Receita Federal, Ministério Público, Polícia Federal, COAF — when duly requested by court order or lawful administrative request. Such disclosure is made strictly to the extent required by the request.

4.4 Game Providers

To offer Live Casino and slots games, Wingo888 integrates providers such as Evolution Gaming and other internationally certified suppliers. These providers may receive an anonymous session identifier to record game results, but have no access to your personally identifiable data such as name, CPF, or financial details.

Important guarantee: No identifiable personal data from Wingo888 is transferred to servers outside Brazil without formally establishing equivalent protections to those required by the LGPD with the recipient, as required by Article 33 of Law No. 13,709/2018.

5. Data Security

The security of user information is a technical and operational priority at Wingo888. The measures below are in place and are periodically reviewed by the platform's security team.

5.1 Technical Security Measures

  • 256-bit SSL/TLS encryption on all connections between client and server;
  • Password storage using cryptographic hashing — never in plain text;
  • Two-factor authentication available for all user accounts;
  • Continuous monitoring for unauthorized access attempts;
  • Internal network segmentation — user data isolated from operational systems;
  • Encrypted backups retained in accordance with internal data policy;
  • Regular penetration testing and vulnerability assessments.

5.2 Organizational Measures

  • Access to personal data restricted to staff with a demonstrated functional need;
  • Regular data protection and LGPD training for the Wingo888 team;
  • Confidentiality agreements with all employees and service providers;
  • Internal incident management policy with documented procedures;
  • A designated Data Protection Officer (DPO) as required by Article 41 of the LGPD.

5.3 What to Do if You Suspect Unauthorized Access

If you suspect someone has accessed your Wingo888 account without authorization, contact support immediately via live chat or at suporte@wingo888.click. The team will review your account access history, terminate any unrecognized active sessions, and guide you on strengthening your account security. Never share your password with anyone, including anyone claiming to be from Wingo888 support — our team will never ask for your password through any channel.

6. Your Rights under the LGPD

Brazil's General Data Protection Law (LGPD) grants you specific rights over the personal data held by Wingo888. All these rights can be exercised free of charge and, in most cases, without requiring justification.

6.1 How to Exercise Your Rights

For any request related to your personal data at Wingo888, send an email to suporte@wingo888.click with the subject line "LGPD Request" and describe what you need. You will be required to verify your identity before your request is processed — typically using your registered details and a photo of your ID. Wingo888 responds to requests within 15 business days in accordance with the LGPD deadline.

7. Cookies and Tracking Technologies

Wingo888 uses cookies — small text files stored in your browser or on your phone — to ensure the platform works properly and to improve your experience.

7.1 Types of Cookies Used

  • Essential cookies: required to keep your session active, process bets, and access your account. They cannot be disabled without compromising platform functionality;
  • Performance cookies: collect anonymous data on how users interact with Wingo888 — pages visited, load times — to identify issues and improve mobile performance;
  • Preference cookies: store your language preferences, display settings, and other interface personalization options;
  • Analytics cookies: used to understand aggregate usage patterns and prioritize platform improvements, always with anonymized data.

7.2 Cookie Management

You can manage your cookie preferences in your browser settings — Chrome, Firefox, Safari, Edge — or in the browser settings on your Android or iOS device. Disabling essential cookies may prevent the Wingo888 platform from functioning correctly. Performance, preference, and analytics cookies can be disabled without affecting your main access.

8. Data Retention and Deletion

Wingo888 retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by legal obligations.

8.1 Retention Periods

  • Registration and identity verification data: retained for the duration of the account and for up to 5 years after closure, in accordance with Brazilian financial and tax legislation;
  • Financial transaction history: retained for a minimum of 5 years in compliance with anti-money laundering regulations;
  • Betting history: retained for 2 years after account closure for audit and dispute resolution purposes;
  • Session data and access logs: retained for 6 months for security purposes and incident investigation;
  • Marketing data (email, phone): deleted immediately upon withdrawal of consent by the user.

8.2 Deletion Request

You may request deletion of your personal data from Wingo888 at any time. Upon request, Wingo888 will remove all data not subject to mandatory legal retention. Financially retained data is anonymized once the regulatory period expires. Deletion confirmation is sent by email within 15 business days after identity verification.

8.3 Changes to This Policy

Wingo888 may update this Privacy Policy to reflect changes in legislation, data processing practices, or the services offered. Significant changes will be communicated by email at least 7 days in advance. We recommend reviewing this page periodically. The update date appears at the top of this document.

Data Requests

To exercise your rights under the LGPD — access, correction, portability, or deletion of data — contact Wingo888 support.

suporte@wingo888.click
Live chat 24 hours
WhatsApp available
Response within 15 business days

For questions about this Policy, please also refer to the Terms and Conditions from Wingo888 for a full overview of the platform's rules.

Your Rights Under the LGPD at Wingo888

Law No. 13,709/2018 grants concrete rights that you may exercise at any time

Right of Access

You may request a complete copy of all personal data Wingo888 holds about you — registration details, financial history, session logs, and preferences. The response is provided in a readable format within 15 business days.

Right to Correction

If any of your information on Wingo888 is incorrect or outdated — address, phone number, email — you can request a correction at any time through support. Details such as CPF and date of birth require document verification before any changes can be made.

Right to Deletion

You may request deletion of your personal data after your account is closed. Data retained due to legal obligations — 5-year financial history — is anonymized once the regulatory period expires. A confirmation is sent by email.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format to transfer to another platform or service. Wingo888 provides data in CSV or JSON format, subject to technical availability.

Right to Object

You may object to the use of your data for marketing communications, behavioral analysis, or any other processing based on consent or legitimate interest. The objection takes effect immediately and does not affect your access to the platform.

Right to Information

You have the right to know with whom Wingo888 shares your data, how long we retain it, and the legal basis for each processing activity. All of this information is set out in this Policy and can be detailed further through our support channel.

To exercise any of these rights, send an email to suporte@wingo888.click with the subject line "LGPD Request". We will respond within 15 business days after verifying your identity.

How Privacy Works in Practice at Wingo888

Real-world everyday situations and how we handle your data in each one

When you deposit via Pix on your mobile

When you make a Pix deposit at Wingo888, your Pix key and amount are transmitted with SSL encryption directly to the payment processor — Wingo888 does not store your full Pix key once the transaction is complete. The financial record retained is the amount, date, time, and transaction status, required for history and regulatory compliance.

When you submit your document for verification

The document submitted for identity verification at Wingo888 is used solely to confirm that you are who you say you are and that you are over 18. Once validated, the document is stored with encryption on a secure server for the legally required period. It is never shared with game providers or commercial partners.

When you bet on Brasileirão or UFC

Your betting history on Wingo888 — selections, amounts, outcomes — is stored internally for audit purposes, dispute resolution, and bonus calculation. This data is not shared with sports leagues, clubs, or any external entity. Records are anonymized once the retention period expires.

When you receive communications from Wingo888

Emails about promotions, bonuses, and platform updates are only sent to users who opted in during registration. You can unsubscribe at any time by clicking the unsubscribe link in the footer of any email or through your account settings on Wingo888. The opt-out takes effect immediately.

Frequently Asked Questions about Privacy at Wingo888

The most common questions about how we handle your data, answered directly

No. Wingo888 does not sell, rent, or share your data with other casinos, betting platforms, or marketing companies. Data is only shared with technical service providers required to operate the platform — such as Pix payment processors and identity verification services — and always under a confidentiality agreement that prohibits any other use of your data.

Yes. You can request deletion of your personal data by emailing suporte@wingo888.click with the subject line "LGPD Data Deletion". Once your identity is verified, Wingo888 will delete all data not subject to mandatory legal retention. Financial data must be retained for 5 years under tax and anti-money laundering legislation — in such cases, data is anonymized once the regulatory period expires.

Passwords at Wingo888 are stored using cryptographic hashing — never in plain text. This means even platform staff have no access to your actual password. All connections are protected by 256-bit SSL. We recommend enabling two-factor authentication in your account settings for an extra layer of security. Wingo888 support will never ask for your password through any channel — treat any such request with suspicion.

No. Wingo888 does not share your data with third-party advertising platforms for ads shown outside of our platform. Any analytics cookies used internally are based on aggregated, anonymized data. If you see Wingo888 ads on other platforms, this is through standard marketing campaigns that do not involve your personal account data.

After account closure, Wingo888 retains your data for the legally required period — up to 5 years for financial data under Brazilian tax legislation. During this period, data is accessible only by the compliance team and only when required for legal purposes. Once the mandatory retention period expires, all data is permanently deleted or anonymized. You may request confirmation of this process by emailing our support team.

Marketing and analytics cookies can be disabled in your browser settings — in Chrome, go to Settings > Privacy and Security > Cookies; in Safari on iPhone, go to Settings > Safari > Privacy. You can also use your phone's private browsing mode for tracking-free sessions. Only the essential cookies required for login and betting need to be active to use Wingo888 normally.

Play at Wingo888 with Complete Security

Your data protected by 256-bit SSL and LGPD. Free registration in under 2 minutes, deposits via Pix from R$ 20.00, and a 100% welcome bonus up to R$ 1,000.00. Football, UFC, live roulette, and much more — all in BRL.

Platform available to users 18 and older residing in Brazil. Please gamble responsibly. See our Responsible Gambling.
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